Real Time Company Transactions

Real Time enables a direct connection between Agents and Carriers over the Internet. Agencies that use Real Time provide prompt and better service for their clients, saving time and money.

Agencies will be able to perform the following real-time inquiries

Policy Inquiry Billing Inquiry Claim Status Website Logon Endorsements Loss Run Reports Make Payments Auto and Home Quoting

www.getrealtime.org

For Example: While in Eclipse, on a Policy screen, you will be able to click the Real-Time button and choose from the options above. Then click process and you will be brought right to the information screen of the company. This would be the same information screen you would receive by manually logging in through the company’s website and viewing the customer’s account.

The following companies are certified with all versions of Eclipse:

PL = Personal Lines and CL = Commercial Lines
 

	Billing Inquiry	Claims Inquiry	Policy Inquiry	Loss Runs	Endorse- ments	Website Logon	Pay- ments	Auto Quote	Home Quote
AAA of MI	PL							PL	PL
Acadia	CL	CL	CL			CL
Accident Fund	CL		CL	CL		CL
Acuity	PL,CL	PL,CL	PL,CL	CL	PL,CL
Allied	PL,CL	PL,CL	PL,CL			PL, CL		PL	PL
Allstate Insurance Company	PL		PL	PL
America First Insurance	PL,CL	PL,CL	PL,CL	CL	PL	PL,CL	PL,CL
Assurant						PL,CL
Auto Owners	PL,CL	PL,CL	PL,CL	PL,CL	PL,CL	PL,CL	PL,CL	PL*	PL*
Berkley Mid-Atlantic	CL	CL	CL			CL
Celina	Pl,CL	Pl,CL	PL,CL
Chubb Group of Insurance Companies	Pl,CL	Pl,CL	Pl,CL			Pl,CL
Cincinnati Insurance		PL,CL				PL,CL
CO-OP Insurance Companies								PL
Colorado Casualty	PL,CL	PL,CL	PL,CL	CL	PL	PL,CL	PL,CL
Columbia Insurance Group	PL, CL	PL, CL				PL, CL
Continental Western Group	CL	CL	CL			CL
EMC Insurance Companies	PL,CL	PL,CL	PL,CL	PL,CL	PL	PL,CL		PL	PL
Encompass Insurance	PL	PL	PL	PL		PL		PL	PL
Farmers Mutual of NE	PL	PL	PL			PL
Fireman's Fund	PL					PL,CL
Frankenmuth Mutual Insurance	PL,CL	PL,CL	PL,CL	PL,CL	PL			PL	PL
Fremont Insurance Company	PL,CL	PL,CL	PL,CL	PL,CL	PL,CL	PL,CL	PL,CL	PL	PL
Golden Eagle Insurance	CL	CL	CL	CL		CL	PL,CL
Grange Insurance Companies	PL,CL	PL,CL	PL,CL				PL,CL	PL	PL
Grinell Mutual	PL,CL		PL,CL					PL
Harleysville	PL,CL	PL,CL	PL,CL			PL, CL
Hartford	PL,CL	PL,CL	PL,CL	CL				PL	PL
Hastings Mutual	PL,CL	PL,CL	PL,CL		PL	PL,CL	PL,CL	PL	PL
Indiana Farmers Mutual Insurance	PL	PL	PL
Indiana Insurance	PL,CL	PL,CL	PL,CL	CL	PL	PL,CL	PL,CL
IMT	PL, CL		PL			CL,PL
Kemper, A Unitrin Business	PL	PL	PL		PL
MetLife Home & Auto	PL,CL	PL,CL	PL,CL	PL,CL	PL
Michigan Insurance	PL,CL	PL,CL	PL,CL
Michigan Millers	PL,CL	PL,CL	PL,CL				PL,CL
Montgomery Insurance	PL,CL	PL,CL	PL,CL	CL	PL	PL,CL	PL,CL
Motorists Insurance Group	PL,CL	PL,CL
New York Central Mutual	PL					PL
Ohio Casualty Insurance	PL,CL	PL,CL	PL,CL	CL	PL	PL,CL	PL,CL
Peerless Insurance	PL,CL	PL,CL	PL,CL	CL			PL,CL
Pekin Insurance	PL,CL	PL,CL	PL,CL			PL,CL
Penn National Insurance	PL,CL	PL,CL	PL,CL			PL,CL
Pioneer State Mutual	PL,CL	PL,CL	PL,CL			PL,CL
Progressive	PL	PL	PL				PL
Safeco	PL,CL	PL,CL	PL			PL,CL	PL,CL	PL	PL
Secura	PL,CL	PL,CL	PL, CL			PL,CL
State Auto	PL,CL	PL,CL	PL,CL	PL,CL	PL		PL,CL	PL*	PL*
Travelers Group	PL,CL	PL,CL	PL,CL	PL,CL
Unigard	PL,CL	PL,CL
Union Standard	CL	CL	CL			CL
United Fire and Casualty	PL,CL	PL,CL	PL,CL	PL,CL		PL,CL
West Bend Insurance	PL,CL	PL,CL	PL,CL	PL,CL		PL,CL
Westfield	PL,CL			PL,CL		PL,CL
* Applies to certain states only.